Tuesday, April 26, 2011

MSI FAQ

FAQ


Q: What is the best structure to install MSI over?

A: MSI is engineered for and is easily installed over a wood structure. It will stack and fasten with ease, so that your installation will move as fast as you can.

Q: Can MSI be installed over existing brick or block?

A: MSI can be installed over brick or block with pre-drilled holes and concrete screws, along with the MSI line, M-Rock offers a Superior Fit line that utilizes the panelized system but it lacks the rails so that you can use mortar for installation.

Q: What tools will I need to install MSI?

A: All the tools you need you more than likely already own. You will need a level, a drill, and either a tile saw or a circular saw with a masonry blade. These basic tools will take you from start to finish with your MSI project.

Q: How do I know how much stone to get?

A: Simple measurements are used to order your MSI stone. You will need a square footage measurement for your “flats” and a linear footage measurement for your inside and outside “corners”. It is recommended to add 10% extra for waste so that you do not run short. Be sure to check out our downloadable Rock It All for help with the measurements.

Q: Can the product be cut?

A: Yes! It cuts with ease and is engineered to be cut with either a tile saw or circular saw with a masonry blade. One thing to remember is that you will have minimal waste if you reuse your cut pieces. Example: When you get to the end of a row and have to make a cut, use your left over piece to start your next row.

Q: What do I do to finish my project out, or when I get to a receptacle or want to trim out the project?

A: M-Rock has a wide selection of beautiful accessories pieces that are specifically designed to add that extra touch of elegance to your stone project. They will not only give you a fit and finished look, but they also help in the installation process. Be sure to check out our products page for additional pictures and information and our “How To” videos for additional help.

Q: What is a Starter Strip?

A: The starter strip is your first step with MSI. It is will be installed the length of your project area and it needs to be installed level. The starter strip is what your first row of MSI will lock onto.

Q: How much does MSI weigh versus natural stone or traditional stone veneer?

A: MSI along with M-Rock’s traditional stone veneer products are 8 lbs a square foot, which is roughly 1/3 of the weight of natural stone. No footings are required but large sections of stone may need weight considerations.

Q: How durable is MSI?

A: Our MSI and Superior Fit lines are backed with the same 40 year warrant that our traditional line carries and we build all of our products with confidence.

Q: How will the product be shipped?

A: MSI was engineered to be a boxed product, so that it is easily handled and moved. Each box of flats contains 4.9 square feet and each box of corners has 1.66 linear feet.

Q: Why M-Rock’s MSI?

A: Innovation, engineering, ease of installation, and superior customer service are a few of the reasons why you should choose M-Rock products.



If you have additional questions please contact us either by phone, email or our Facebook page! Or check out our entire collection of “How TO” videos that will walk you step by step through your M-Rock Stone projects.